Saturday, November 10, 2018

NEW REPORT: Buzz Vs Reality — Measuring The AI Gap In Payments And Banking


 “Artificial intelligence” (AI) may be a financial industry buzzword, but how many banks actually use it?

https://www.pymnts.com/wp-content/uploads/2018/11/Landing-page-thumbs1.pngThe truth is that AI is still relatively rare in the banking world, with only 5.5 percent of banks in our survey equipped with genuine AI systems. Meanwhile, the rest are relying on automation and machine learning (ML) technologies. In other words, financial institutions (FIs) that use AI are few and far between, but that’s not to say FIs from aren’t investing in it — or rather in what they think it is.
In the The AI Gap: Perception Versus Reality In Payments And Banking Services, PYMNTS, in collaboration with Brighterion, interviewed executives at 200 American financial institutions, ranging in size from $1 billion to more than $100 billion in assets. The study gathered more than 12,800 data points to decipher how, exactly, financial institutions are leveraging AI and ML technologies to alleviate https://www.pymnts.com/wp-content/uploads/2018/11/Landing-page-thumbs2.pngtheir operational pain points, and how they plan to invest in these systems going forward.
ML may not be true AI, but many banks still consider it invaluable to their operations. The research shows that 100 percent of all FIs use at least one form of learning technology, varying between supervised and unsupervised systems, whether they be real AI, neural networks, fuzzy logic or data mining  and most larger banks use more.
In fact, 73 percent of banks with more than $100 billion already budget more than $50 million per year to maintain https://www.pymnts.com/wp-content/uploads/2018/11/Landing-page-thumbs3.pngtheir ML and AI systems. Furthermore, 82 percent plan to increase their investments in supervised and unsupervised learning technologies in the coming years. Smaller banks are not far behind, with 53 percent planning to invest more in the near future.
To learn more about how banks are using AI and ML systems, and about how these systems are improving their operations, download the report here.




Monday, November 5, 2018

Microsoft CEO: Data Privacy Is A ‘Human Right’


Microsoft CEO Satya Nadella recently called data privacy a “human right,” urging tech companies to do all they could to protect users from cyber threats.
During a speech at the Microsoft Future Decoded conference in London, Nadella highlighted three major areas that all tech companies need to focus on: privacy, cybersecurity and artificial intelligence (AI) ethics.
“All of us will have to think about the digital experiences we create to really treat privacy as a human right,” Nadella said, according to CNBC.
Nadella added that common citizens and small businesses are most vulnerable to cyber threats.
“We need to use our collective prowess and power to protect these most vulnerable of populations, and it requires not just our industry but also nation states to be part of that,” he said.
Nadella also noted that companies should look into creating ethical standards around AI to protect users from the unexpected consequences of this new technology.
“When you have some AI capability and it’s trained for one purpose but used for another purpose, that’s an unethical use of it,” he said.
Nadella went on to praise Europe’s new General Data Protection Regulation (GDPR), the recently enacted European Union regulation that aims to boost personal data privacy rights.
“GDPR as a piece of legislation, a piece of regulation, is a great start,” Nadella said. “We think about it as something that sets the standard, the bar, for how people need to think about privacy worldwide.”
Nadella isn’t the only top executive impressed with the law. Apple CEO Tim Cook also recently praised GDPR, calling for similar federal privacy regulation in the U.S.
And it’s been reported that the Trump Administration wants to figure out what “a federal approach to online data privacy should look like.” Gail Slater, President Trump’s special assistant for technology, has already met with industry groups about the topic — meetings that included discussions of “ways to put in place guardrails for the use of personal data.”

Businesses overconfident on how much consumers trust them to handle sensitive data


As cybersecurity concerns rise, a new report from CA Technologies reveals a disconnect between consumers and professionals when it comes to security.

As data privacy continues to be a large concern, a Tuesday report from CA Technologies revealed the extreme differences in digital trust between consumers, cybersecurity professionals and business decision makers.
The report defined digital trust as the confidence placed in an organization to collect, store, and use peoples' digital information in a manner that benefits and protects those people.
The report found that consumers have a digital trust index of 61 points out of 100, 14 points below that of business decision makers and cybersecurity professionals, at 75 points. This signals "mismatched perceptions" of perceived consumer trust versus actual consumer trust, a press release noted.
Similarly, findings in the report showed that some organizations see their data protection policies as better than they actually are. Some 90% of organizations, the report found, said they consider themselves good at protecting consumer data. Despite this, 48% of business executives said that their organization was involved in a consumer data breach within the last year.
About half of consumer respondents noted that they either have used or currently use services that were involved in a data breach. Of those, the report noted that 48% have since stopped using the service.
The report found a disconnect between how consumers viewed their digital privacy compared to how professionals do. Only half of consumers surveyed said they were willing to provide personal data for digital services.
This consumer concern is not misplaced. According to the report, 43% of business executives admitted to selling consumer data, including personally identifiable information (PII). However, only 15% of cybersecurity professionals said they knew this was going on.
The press release called for organizations to increase consumer trust by better managing data privacy and security.
"In today's digital world, consumers expect security and privacy to go hand-in-hand with a great user experience," Mordecai Rosen, general manager of security at CA Technologies, said in the release. "A loss of digital trust has implications on all aspects of a business and brand perception, so organizations owe it to their customers and shareholders to get it right."

The big takeaways for tech leaders:

·         Data privacy continues to be a large concern for consumers, and some professionals see their protection plans as better than they actually are, a report found.
·         To better meet consumer expectations, organizations may need to reform their data protection policies.

Why deepfakes are a real threat to elections and society



Experts predict that deepfake videos will be the newest way false information is spread. Some researchers even have a wager going on whether they will impact the midterm elections.

Deepfakes are a new breed of fake videos that use artificial intelligence (AI) to make a falsified video virtually undetectable by swapping out someone's face and voice with an imposter's. The consensus among researchers is that deepfakes will eventually be used to impact a political election, whether this year or in the near future.
This is much more than a Photoshopped meme or a fake news story. With deepfake videos, algorithms are used to recognize actual audio or visual aspects of a person and then, just as with a fake photo, an actual video of that person is doctored to replace what they really said or did with a false video clip that perfectly mimics them. It's nearly impossible to know that the video isn't real.
Social media platforms such as Facebook, Twitter, YouTube, and Reddit are prime candidates for deepfake creators to target.
It's such a concern that the September congressional hearings with Facebook COO Sheryl Sandberg and Twitter CEO Jack Dorsey included questions about deepfake videos, how they manipulate the public, and what the companies are doing about it.
The threat even led the Defense Advanced Research Projects Agency (DARPA) at the Pentagon to embark upon a Media Forensics project to identify deepfakes and other deceptive images.
Deepfakes gained attention earlier this year when BuzzFeed created a video that supposedly showed Obama mocking Trump. The truth was that deepfakes technology was used to superimpose Obama's face onto footage of Hollywood filmmaker Jordan Peele.
While deepfakes began as a way to clumsily misrepresent celebrities in spoofs and sexually explicit videos, it is actually very complicated to create an undetectable deepfake video.

"Sophisticated multimedia editing used to require significant human expertise and time, even with the best commercial tools. Today, we are seeing tools come directly from the research community that allow for photorealistic manipulation and special effects that used to cost millions of dollars to create. While these tools are an asset to content creators such as those in Hollywood, they are lowering the bar for those that want to use them for adversarial purposes, said Matt Turek, DARPA program manager.

Not ready for primetime

Despite this, some researchers have a friendly wager on whether deepfakes will be an impact by the end of this year, with a political candidate being the subject of a deepfake video that receives more than 2 million views before it's determined that it's not real.
Tim Hwang, director of the Ethics and Governance of AI Initiative at the Harvard Berkman-Klein Center and the MIT Media Lab, started the wager to begin a debate to see if his colleagues believed deepfakes would become a threat before the end of 2018, and possibly impact the midterm elections. Hwang said he is in the camp that doesn't believe deepfakes will cause a huge impact before the end of the year.
"It's not ready for primetime yet," Hwang said of deepfakes. "I think people who want to spread disinformation are pragmatic in what's the easiest way to have the biggest effect. And right now, machine learning isn't like that."
Rebecca Crootof, executive director of the Information Society Project and a research scholar and lecturer in law at Yale Law School, said she wagered "yes" that deepfakes could have a serious impact by the end of 2018.
"It's not a matter of if, it's a matter of when—and when we learn that it happened. Chances are, we will only learn that a deepfake affected an election after the election takes place," Crootof said.

It's all in the blinks

Some researchers are working to find ways to combat deepfakes. Siwei Lyu, director of Computer Vision and Machine Learning Lab at University at Albany SUNY, has researched digital media forensics for 15 years, and he co-wrote a paper in June that outlines how to know if someone is lying. His discovery: t's all in the blinks. If someone doesn't blink much in a video, it's suspicious.
His team is seeking other ways to detect fakes, but he is keeping those methods confidential so that it doesn't help the people creating deepfakes find ways to dodge detection.
"We just got interested in this deepfake phenomenon earlier this year. The first thing we did is actually got a piece of the deepfake software and we actually played with the software, we actually improved it a little bit. Because we always believed to understand, to detect any faulty media we need to have a better understanding of the generation process," Lyu said.
"We have an improved version of the software, the algorithm, and we synthesized about 50 different sequences of those videos. We try a bunch of ways to detect that video, you know to tell the difference between the fake video and the real video," he continued.
Lyu said by spending so many hours watching deepfake videos, and studying the videos, his team began to pick out small differences. For example, he felt uncomfortable and a bit uneasy watching the videos.
Never underestimate the importance of intuition. "I couldn't pin it down until one day, after probably viewing them for [a long time], I got really tired," Lyu said. Then suddenly I realized, the faces in those fake videos seem to be never blinking. That's the uneasy feeling that I related to an early experience of when I was a kid, playing with other kids, doing staring contests. We would just stare at each other, without blinking, to see who is going to blink first. Each time I did that I felt very uncomfortable when I was a kid.
"At the very beginning I thought this may be just a particular artifact of one video we synthesized, so I went back and watched all the videos we synthesized, and it seems that to be very consistent with videos longer than 10 seconds, sometimes 20 seconds or 30 seconds, and the figures in those videos, they don't blink," he said.

Adversarial training to avoid detection

The creators of deepfakes use adversarial training to learn how to beat the fake detector techniques, said Paul Resnick, founder and acting director of the Center for Social Media Responsibility at the University of Michigan.
"The idea is, suppose we have some automated detection that's developed and it looks at all the characteristics at people, like, it looks at if the skin tone's correct, and are people breathing at the right rate, and if the pulse in the forehead is the same as the pulse in the neck, and whatever things that you can imagine that you might put into a detector. But the attacker will be able to use that detector and train against it. So they'll be able to build their faking techniques that automatically check to make sure that the detector is not able to detect that they're fake," Resnick said.
"So they can sort of train their generator of fakes by having it automatically try to run the detectors. So that's part of what makes me pessimistic about being able to have effective detectors that are based solely of the contents of the video, because the attackers are eventually gonna get sophisticated enough to use the detectors as part of their training process for making their attack, or making their fakes," he said.
Since there are ways to get around software that detects fakes, using digital signatures on videos, and knowing where a video came from and who created it will be key toward avoiding the spread of deepfakes, Resnick said.

The GAN approach

Another researcher working on detection of deepfake videos is Bobby Chesney, professor and associate dean of the University of Texas School of Law. Chesney and Danielle Keats Citron co-wrote a paper in July on Deep Fakes: A Looming Challenge for Privacy, Democracy, and National Security.
"Danielle and I are trying to focus on true deep fakes, particularly GANs, and we take the view that we have not yet reached the day when true deep fakes are circulating with intent to deceive, though that day is looming," Chesney said.
GANs refers to "generative adversarial networks." The GAN approach brings two neural networks to bear at the same time. One network learns to identify the patterns in a digital media clip, such as of a politician's face, and the second network serves as a viewer to figure out if an image or video clip is real or not. The second network gives feedback, and the first network uses it to improve the believability of the deepfake video. This is all done using machine learning and AI, so the speed and scale cannot be mimicked by humans, Chesney explained.
DARPA's Turek added that, "GANs enable a computer to automatically generate manipulations. Now, with the right training, we can have a computer automatically generate what used to take a graphic artist several hours, if not days, to create by hand."

A new kind of blackmail

The problem is that while currently high-quality deepfakes are difficult to make, they will soon become easier to create. Once that happens, people with malicious intent could create deepfakes to destroy reputations of political candidates and others, because high-profile individuals are particularly at risk. And once a video goes viral, it's nearly impossible to stop.
"Right now there are labs out there that can do some really amazing fakery," Chesney said, "Access to that is not yet widespread. What is primarily available is not-so-sophisticated stuff that won't as readily pass the eyes and ears test."
Crootof said that the danger in deepfakes lies in that "they allow for new kinds of blackmail, electoral manipulation, and inflaming extant social tensions. Also, as Bobby Chesney and Danielle Citron have noted, they increase the possibility of a 'liar's dividend.' Once the public is aware of the possibility of deepfakes, it allows liars to claim that an accurate video is just a deepfake.
"Most critically, they risk further eroding trust in sources of information, thereby contributing to the continued fragmentation of our public discourse," she said.

Search remains for silver bullet solution

Currently, no sure-fire way to detect a deep fake exists. "At present, there doesn't seem to be a silver bullet. All of the suggested solutions - more critical analysis in education, technological watermarking, legal bans, and ongoing surveillance by a trusted independent third-party entity - to combat deepfakes are either insufficient to prevent most problems or raise their own set of (possibly worse) issues," Crootof said.
Instead, Crootof expects this will play out much like altered photographs - where people will become increasingly aware of the possibility of deepfakes, and lose faith in what they see.
With the rate of advancement in image and video editing tools, Turek believes that in the next few years manipulations may no longer be limited to a single image or video. "We could face the threat of entire events being fabricated with images, videos, and audio content coming from multiple views and locations, providing overwhelming amounts of false evidence," he said."One could imagine with widespread dissemination that this could provoke riots, cause political unrest, or even prompt militaries to act, all on bad information.
The ramifications from this are unprecedented. "This is, of course, a serious concern, not only for the Department of Defense and military but to our nation in general," Turek said. "We rely heavily on visual media in everything from news reporting to law enforcement to open source content used to help understand trends happening around the world. If our trust is undermined and we can no longer have confidence in the provenance of our media, we will have difficulty believing all forms of communications."
It will lead to the public not trusting videos in general. Resnick said, "In the longer term, I don't think it's likely that the public will be fooled a lot of time, because once it becomes well known that you can't trust video, then they'll be an adjustment that people make. They won't assume that anything that they've seen is a real video. Just because you've seen it with your eyes in a video isn't enough on its own to conclude that it really happened."

Tuesday, September 18, 2018

The secret to successful cybersecurity programs? Training and automation is the way to go



Cybersecurity programs have drastically improved since 2017, according to a recent DomainTools survey. Here's how you can improve your cybersecurity GPA.

The health of cybersecurity programs have grown stronger in the past year, according to a DomainTools survey released Monday. In the Cybersecurity Report Card, more than 500 cybersecurity professionals were asked to grade the overall health of their programs, revealing a huge shift from the previous year's results.
While cybersecurity incidents have increased in 2018, so have the measures companies are taking to thwart attacks. Some 21% of respondents graded their security programs an 'A,' 42% rated their efforts a 'B,' and the number of 'C' and below grades have declined, according to the press release.
The positive feedback can be attributed to automation, better training, a bigger threat infrastructure map, and forensic analysis, said the press release. Some 92% of grade A companies credited automation to their success, as automation eliminates time-consuming manual security processes, said the release. Individuals who gave their companies D and F ratings, on the other hand, reported their processes to be highly manual.
Training efforts were instrumental in high ratings for companies as well, according to the release. The number of employees who intended on skipping trainings decreased by 50% from 2017, and 5% of organizations plan on improving their trainings in 2018, said the release.
Additionally, 82% of security professionals emphasized value in DNS-based threat intelligence, 71% of grade A businesses have expanded from one indicator to a large threat infrastructure map, and A and B organizations reported using forensic analytics on compromised machines, said the release.
"In the midst of a seemingly never-ending flow of attacks, this annual report provides insight into the approaches that will take security grades from an F to an A." said Corin Imai, senior product marketing manager at DomainTools, in the release. "It's notable that A and B grades come from a strategic use of automation and that we are seeing a decrease in the number of teams using manual processes."
Check out https://williebellict.blogspot.com/2018/09/top-5-ways-to-protect-your-privacy.html for more ways to protect your company's privacy

The big takeaways for tech leaders:

·         Cybersecurity professionals are rating their companies' security efforts higher than last year. —DomainTools, 2018
·         The majority of security employees from highly-rated companies attributed their success to automation, training, threat intelligence, larger threat infrastructures, and forensic analysis. —DomainTools, 2018.

Top 5: Ways to protect your privacy




Laws like Europe's GDPR are trying to give the user more control, but you can take matters into your own hands, explains Tom Merritt.

Your privacy is under assault. And I'm not just talking about Facebook. Governments, advertisers, even ISPs want to track you for various reasons from monetization to surveillance.
While laws like Europe's GDPR are trying to give the user more control, you can take matters into your own hands, just to be sure.
Here are five ways to protect your privacy.
1.   Stop third-party trackers. Browser plug-ins like Privacy Badger and Disconnect.me stop trackers and malware, and let you decide if you want to allow a website to track you in exchange for their free content. You decide. Not them.
2.   Get a new browser. The Brave browser combats tracking and malware by default, no extension needed. And the TOR browser includes the onion router software that hides your internet connection from prying eyes.
3.   Get a proxy like SSLPrivateProxy.com. It will secure your web browser's traffic so that nobody sees it—other than the proxy operator.
4.   Get a VPN. A virtual private network will put your entire internet connection, not just one app or browser, behind an encrypted tunnel. That means your ISP or anyone on that open Wi-Fi hotspot can't see your traffic. VPN service comes in all shapes and prices, so be sure you're buying from a trustworthy vendor.
5.   Get a whole new internet. I2P, the Invisible Internet Project, creates anonymous connections by sending your end-to-end encrypted traffic through a network of tens of thousands of volunteer computers around the world. That means a compromised TOR node, proxy, or VPN provider can't reveal your traffic at the endpoint. It's free and open source, though websites have to support it for it to work.
A tool for every level of caution. Just because you're paranoid does not mean that several companies don't have shadow profiles of you.


Monday, September 3, 2018

15 ways to run a terrible website



If you're old enough to remember the horrendous content displayed on Geocities websites back in the 1990's you can call yourself a seasoned internet veteran. You can find some hilarious examples around the web, but suffice to say, the dawning age of the internet was one of experimenting with what worked--and what didn't.
Websites have come a long way since then, and for the most part are more polished and professional, especially business-related sites. However, there remain some stubborn pet peeves among users, which plague some sites and drive away customers (or potential ones).
With that in mind, here are 15 tongue-in-cheek tips on how to run a terrible website.






1. Require a certain browser/plugin

It amazes me that some sites still depend on a certain browser, or at the very least offer their full range of features and accessibility on only one browser. For instance, I deal with two business-related sites at my job that depend on using Internet Explorer.
I suppose it's understandable if the company makes said browser (such as Microsoft). However, in many cases it's simply a fact that the web server or various related apps aren't elegant enough to support the range of available web browsers out there.
Worst of all are the sites, which don't bother telling you that they depend on a specific browser for best results, forcing you to guess (or abandon your efforts to use the site entirely).
It's the same for plugins. Being told that you have to install an Adobe plugin, for instance, can turn into a frustrating exercise. Some users may have locked-down browsers, which they can't add plugins to. Chrome is usually the best of the bunch here, often already having the necessary additions, but for best results avoid such requirements where possible.

2. Use a cumbersome URL

How can you spot an amateur website? The URL often gives it away. What works better:www.company.com or www.joeandbobstastyclamshack.com? To work well, keep the URL short and snappy, especially for people who type it in manually. What's worse? Using a hosted site with a link like www.hostingorg.com/joeandbobstastyclamshack.com.
For the above example I'd go with www.jbclamshack.com.

3. Annoy or distract the user

One of my biggest gripes as an IT guy is when I google a certain problem, click a link to a vendor website (which purports to offer a solution), start avidly reading, and then get hit with a pop-up asking me to take a survey. I have responded affirmatively to 0.00% of such requests.
It's also frustrating to use an ad-blocker and be told by a website that you can't view any content until you disable said ad-blocker. I realize websites depend on ad revenue to exist, but such heavy-handed approaches cause many users (myself included) to just go somewhere else.

4. Make the user login to interact with the site

It is time-consuming and cumbersome to force a user to create a login account and login to interact with a website. I realize many sites must require this for you to post content, such as when replying to a news article, as spammers and scammers would quickly overrun such comments sections posting nonsense. However, it's absurd when a site demands that you create an account simply to give an article a virtual thumbs-up.

5. Make the user log in and then take them to the homepage

We've all come across a website where you are told to log in to proceed with your action, such as replying to another user's comment.
As I've said, that's fair enough to prevent spammer or scammer antics, but when the user logs in, make sure they're not taken directly to the site's homepage--let them continue with their action. Nobody wants to hunt for the content they just wanted to reply to.

6. Set a low timeout threshold

Banks are notorious for this, and I suppose I understand why, but it still causes stress. While conducting my banking online I might lose focus on the site by figuring out my checkbook details, for example, and invariably the site times me out. Then I have to log in again. So, when I pay bills online I often hurry to get the amounts entered and logged so I can click Submit as quickly as possible.
A timeout session of five minutes is fair, but anything shorter than that inconveniences and aggravates the user, making the site less desirable.

7. Design a lousy layout/navigation

A website without an intuitive interface or one that limits the user's ability to easily find what they're looking for is burdensome.
I recall one famous printer manufacturer website, which was laid out so poorly that it was extremely hard to find drivers and downloads for my device.
Another vendor website actually had the Chat tech support function hidden so successfully that I could only reach that link by Googling it. That's a very bad vendor mistake.

8. Provide substandard or no search capability

Without a search function your website is doomed. Yes, it's possible to offload that task to Google, but many already know how to do that.
Worse than no search function is a bad search function. To search for phrases and receive irrelevant or no results at all is unforgivable. Make sure the search option works well--and quickly, too. That spinning wheel (or similar Please Wait icon) leads to exasperation.

9. Provide no (or poor) mobile access

Let's face the facts: Many of us have to access websites on our phones. A site which doesn't have a mobile option (like m.facebook.com), or which renders very poorly on a mobile phone browser isn't one many people will want to use.

10. Utilize cumbersome or non-working two-factor authentication

Two-factor authentication involves something you know (a password), and something you have (a one-time code). It generally entails the use of an RSA token or a special code transmitted to your phone or email, for instance. This is required to log in.
I fully understand and support the need for two-factor authentication, but when there are too many hoops to jump through it becomes tiresome. I don't need to have a code sent to my mobile phone EVERY time I try to log into my carrier's website, or just because I'm logging in via a different PC.
Worse is when I enter my mobile number or email address to receive the code--then wait. And wait. And wait.
If you use two-factor authentication, make sure it performs in top-notch fashion.

11. Don't maintain or update links

You know what screams "stale website?" Outdated links. When users click on the URLs you provide, those URLs should go to their intended destinations, otherwise the site loses credibility--and so do you.

12. Don't update content

Content on a website should be reviewed and updated on a periodic basis. If instructions or details change, make sure to reflect this on your website.
Also, make sure to retire obsolete content, which is no longer relevant or valid, so as to avoid wasting users time with misleading or incorrect information.

13. Make it difficult to contact you

We've all hunted for it. That elusive link on a website, which provides information for how to contact the website operators or customer service group. While I'm sure website owners would love for everything users need to be located on the site, but this isn't always the case. Provide a Contact Us link on the main page containing phone numbers, email addresses, physical mailing addresses and a feedback field, which allows users to communicate directly with you.
Which leads me to my next point...

14. Don't request or act upon communication and feedback

Invite your users to get in touch with you via the previous suggestion--and make sure to monitor communication and answer queries/requests in a timely fashion. When you facilitate contact from users, and then ignore or disregard, it's as if you are pulling a football away from someone trying to kick it.

15. Don't apply operating system or application patches

You don't want your website to become a Typhoid Mary whereby it gets infected or hacked, and then turns around and attacks users who access it. Always apply all operating system or application patches to keep your site secure--as well as data of your users confidential. Your business depends on it.
 NOTE: The developer needs a handful of experience before you should trust the with "especially your company website".