Employees may be more ready for
the artificial intelligence (AI) apocalypse than expected, according to a
recent report from Oracle and Future Workplace. The vast majority of the 1,320
HR leaders and employees surveyed—93%—said they were ready to take instructions
from robots at work, due in large part to their growing use of the technology
at home.
Some
70% of people surveyed reported using some form of AI in their personal life.
However, only 6% of HR professionals said they are actively deploying AI at work,
and only 24% of employees said they are using some form of the technology in
the workplace, the report found.
Employees and HR leaders see the potential of
AI, with all respondents agreeing that the technology will have a positive
impact on their organizations, with the largest benefit named as increased
productivity.
Employees also said they believe that in the next
three years, AI will improve operational efficiencies (59%), enable faster
decision making (50%), significantly reduce cost (45%), enable better customer
experiences (40%) and improve the employee experience (37%).
HR leaders, meanwhile, said they believe AI will
positively impact learning and development (27%), performance management (26%),
compensation/payroll (18%) and recruiting and employee benefits (13%).
Despite this belief in AI's potential to positively
impact businesses, organizations are not doing enough to prepare the workforce
for the rise of AI, according to the report.
Some 90% of HR leaders said they were concerned
that they will not be able to adjust to the rapid adoption of AI as part of
their job, and that they are not empowered to address the emerging AI skills
gap in their company.
Nearly three-quarters of HR leaders—72%—said their
organization does not provide any form of AI training, the report found. Other
top barriers to AI adoption in the enterprise include cost (74%), failure of
technology (69%), and security risks (56%), according to the respondents.
While many reports have warned of massive job
losses due to automation, this report found that 79% of HR leaders and 60% of
employees said they believed a failure to adopt AI will have negative
consequences on their careers, colleagues, and overall organization, including
reduced productivity, skills obsolescence, and job loss.
Embracing AI could have the most positive impact on
directors and C-suite executives, respondents said. A lack of leadership around
AI could lead companies to lose their competitive edge as automation
increasingly enters the workforce.
"If organizations want to take advantage of
the AI revolution, while closing the skills gap, they will have to invest in AI
training programs," Dan Schawbel, research director at Future Workplace,
said in a press release. "If employees want to stay relevant to the
current and future job market, they need to embrace AI as part of their
job."
The big takeaways for tech leaders:
·
93% of employees and HR
leaders said they are ready to take instructions from robots at work. — Oracle
and Future Workplace, 2018
·
Top barriers to AI adoption
in the enterprise include cost (74%), failure of technology (69%), and security
risks (56%). — Oracle and Future Workplace, 2018
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